Pet Diet Plans

Non-Refundable: Due to the customization and expertise involved, payments for pet diet plans are non-refundable once the plan has been created and delivered.
Plan Adjustments: If you have concerns about the plan, please contact us. We may offer minor adjustments or consultations as needed.

Pet-Friendly Event Planning

Cancellation Fee: For cancellations made more than 10 days before the event date, a partial refund may be granted, minus a cancellation fee.
Non-Refundable Deposit: Deposits made for event planning are non-refundable to cover initial arrangements and vendor costs.
Last-Minute Cancellations: Cancellations made within 5 days of the event are non-refundable.

Pet Boarding & Daycare

Full Refund: Cancellations made 5 days before the boarding or daycare start date are eligible for a full refund.
Partial Refund: Cancellations made 5 to 10 days before the start date may be eligible for a 50% refund.
No Refund: Cancellations made within 3 days of the start date are not eligible for a refund. Additionally, we do not offer refunds for early pick-ups.

Pet Training

Full Refund: Cancellations made at least 10 days before the start of the training session are eligible for a full refund.
Partial Refund: If canceled within 5 to 10 days of the training session, a 50% refund may be provided.
No Refund: Cancellations made within 3 days of the scheduled session are non-refundable.